Skip to content
Español
Call
Text

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of James Elliott

James Elliott

October 4, 2024

5  out of  5
rating by James Elliott
"Great to work with. Trusted staff that works well with customers. Any valid concerns are quickly and professionally addressed."
Profile photo of Vicky Owen

Vicky Owen

July 19, 2024

5  out of  5
rating by Vicky Owen
"Traci Sedlock and determined to resolve billing issues that was generated by State Farm. Thank you Traci for your consistency and determination."
Profile photo of Rebecca Fraley

Rebecca Fraley

July 10, 2024

5  out of  5
rating by Rebecca Fraley
"Tracey is very helpful and friendly whenever I have a question 🙂. Thank you!"
We responded:
"Rebecca, thank you for your 5 star review and recognition. "
Profile photo of Ed C

Ed C

July 8, 2024

5  out of  5
rating by Ed C
"Worked with Traci Sedlock and she had great customer service and was very knowledgeable."
We responded:
"Thank you for the fantastic 5 star review. We appreciate you allowing us to serve your auto and home insurance needs in the Rochelle Area"
Profile photo of Shaneka Meyer

Shaneka Meyer

April 22, 2024

5  out of  5
rating by Shaneka Meyer
"Their rates are affordable and they are very nice people to work with"
Profile photo of Pitts S2C

Pitts S2C

April 11, 2024

5  out of  5
rating by Pitts S2C
"Rhonda is excellent to work with and knows her insurance products well. She is professional and kind. She provided quotes for my insurance needs and to my family members. We all switched to SF due to Rhonda's diligence and patience to answer questions on multiple phone calls and multiple emails to ensure we had the coverage we wanted for a lower price than my previous carrier. Rhonda is always there to provide support and to answer any questions. We are happy we switched to SF while saving money from our previous insurance carrier. I highly recommend Rhonda at SF."
We responded:
"Sharla, thank you for the 5-star review and recognizing Rhonda in helping you. We are glad we could assist you with your insurance needs and appreciate you choosing Shane Huber State Farm. We look forward to servicing you."
Profile photo of Alisha Kirk

Alisha Kirk

April 2, 2024

5  out of  5
rating by Alisha Kirk
"Traci is phenomenal! She goes above and beyond to help their clients. It's very nice and comforting to be with a local company, and she makes it that much batter. Alisha K. Rochelle, IL"
We responded:
"Thank you for your glowing 5 star review. We truly appreciate you taking the time out of your busy schedule to leave a review. "
Profile photo of Tracy Lints

Tracy Lints

March 15, 2024

5  out of  5
rating by Tracy Lints
"Easy to get things taken care of. Traci is on top of things! I’ve been with this insurance company for years for a reason."
We responded:
"Tracy, thank your for the 5 star review. We appreciate you allowing us to serve your home and auto insurance needs."
Profile photo of Tammy Lane

Tammy Lane

February 2, 2024

5  out of  5
rating by Tammy Lane
"Tracey is awesome! She helped me out tremendously while I was deciding which new car I wanted!"
Profile photo of Julia Harding

Julia Harding

January 12, 2024

5  out of  5
rating by Julia Harding
"I love this office! They are always quick to get back to me and work tirelessly to get me the best rate. I have a large policy with 6 cars and need to try to save where I can."
We responded:
"Julia, thank you for the 5 star review and wonderful comments. We appreciate that you chose Shane Huber State Farm to serve you home and auto insurance needs in Rochelle. "
Profile photo of Michelle McCandless

Michelle McCandless

December 30, 2023

5  out of  5
rating by Michelle McCandless
"Wonderful service, highly recommend!"
We responded:
"Michelle, Thank you for the fantastic review. We appreciate it. "
Profile photo of Melanie

Melanie

December 27, 2023

5  out of  5
rating by Melanie
"I highly recommend this place. The staff, most especially Mrs. Sedlock, is always so attentive, organized, and helpful. Thank you!"
We responded:
"Melanie, thank so much for the 5 star review. We want to thank you for letting us serve your auto and home insurance needs."
Profile photo of Tom Brunette

Tom Brunette

December 26, 2023

5  out of  5
rating by Tom Brunette
"Shane and his team are fantastic. They answered all of my questions about coverage comparisons, were fast to respond to inquiries and communicated often and effectively. This is exactly what insurance shopping should feel like."
We responded:
"Tom, we greatly appreciate your positive comments and allowing us to service your home and auto insurance needs. "
Profile photo of Eugene Hammer

Eugene Hammer

December 26, 2023

5  out of  5
rating by Eugene Hammer
"Always pleasant to see and talk to. Very helpful with our insurance needs."
We responded:
"Eugene, Thank you for the fantastic comments. We enjoy helping all our customer needs. "
Profile photo of Adam V

Adam V

December 26, 2023

5  out of  5
rating by Adam V
"Place was excellent, everyone was extremely friendly and great to work with!"
We responded:
"Adam, thank you for the great comments and being a Shane Huber State Farm Customer. "
Profile photo of Orange_Peel_STI

Orange_Peel_STI

December 26, 2023

5  out of  5
rating by Orange_Peel_STI
"Wonderful group of people to work with. Traci at the front desk is very helpful and polite to work with. I recommend this office for any insurance needs."
We responded:
"Thank you for the 5 star review and positive comments. We appreciate the opportunity to serve you home and auto insurance needs. "
Profile photo of Cynthia Altenburg

Cynthia Altenburg

December 18, 2023

5  out of  5
rating by Cynthia Altenburg
"Traci Sedlock did a great job ensuring that my insurance policy was updated. (There were some glitches when I sent the paperwork.) She made sure that everything was collected and made sure that it was sent correctly. She followed through with communication until verification was received. She recognized that it was important for me to get one more item checked off my list of things to do!"
We responded:
"Cynthia, thank you for the positive comments and 5 star review about the great service you received from my Staff We appreciate it."
Profile photo of D

D

December 12, 2023

5  out of  5
rating by D
"Responsive, knowable and returns calls. He's interested in his clients needs."
We responded:
"We appreciate your positve review about Shane Huber State Farm and our responsivness. Thank you"
Profile photo of Javier Lopez

Javier Lopez

November 21, 2023

5  out of  5
rating by Javier Lopez
"This people here are so nice very professional and helpful I will recommend Shane State Farm Traci always helps me out with everything so quickly thanks, Thanks Traci🙏"
We responded:
"Javier, thank you for recognizing Traci and my team on the service we provide. We appreciate the opportunity to insure your autos at Shane Huber State Farm in Rochelle. "
Profile photo of Hatem Alzamzami

Hatem Alzamzami

November 13, 2023

5  out of  5
rating by Hatem Alzamzami
"He is the best agent for State Farm"
We responded:
"Hatem, thank you or the 5star review. We appreciate the opportunity to insure your commercial business. "
Profile photo of sulaiman rahim

sulaiman rahim

November 10, 2023

5  out of  5
rating by sulaiman rahim
"Mr. Shane, I wanted to express my appreciation for your outstanding staff, especially Ms. Traci Sedlock. She’s truly remarkable, showing genuine care for customer needs. I’m grateful for her assistance; thank you, Ms. Traci, and best wishes for continued success. Sulaiman Rahim Glenview. Illinois."
We responded:
"Thank you for the kind words in your review. We value your business and appreciate you as our client."
Profile photo of Kimberly Santiago

Kimberly Santiago

November 10, 2023

5  out of  5
rating by Kimberly Santiago
"Traci and Shane are phenomenal! As well as the rest of their fabulous staff!! Being already a customer of State Farm, but having a mess to be professionally taken care of has my firm belief this is the agent’s office I will be working with indefinitely!!!! Wonderful job guys!!"
We responded:
"Thank you for the glowing review. We look forward to servicing your products for years to come. "
Profile photo of Joy Alsop

Joy Alsop

October 26, 2023

5  out of  5
rating by Joy Alsop
"I have been a State Farm customer for life and am so happy to have found Shane Huber State Farm. I recently purchased a new vehicle and Traci Sedlock was exceptionally helpful and very friendly. She made the process stress and worry free! I highly recommend Shane Huber State Farm!"
We responded:
"Joy, thank you for the awesome comments and being such a loyal customer. We appreciate the opportunity to be your insurace agency in Rochelle."
Profile photo of Giovanni Herrera

Giovanni Herrera

October 20, 2023

5  out of  5
rating by Giovanni Herrera
"Great service and very nice people!"
We responded:
"Thank you Gio, for your glowing review. We truly appreciate our customers."
Profile photo of demolisher1987

demolisher1987

October 19, 2023

4  out of  5
rating by demolisher1987
"Ms. Traci sedlock is a great person to have when dealing with your insurance and can help answering any questions about your insurance."
We responded:
"We really appreciate the great review about the service you received from my office and from Traci. We are always happy to answer questions about all our lines of insurance. "